IGLYO Refund & Reimbursement Policy

At IGLYO we try to balance fairness with the financial requirements of our funders. Below you can find the details regarding refunds and reimbursements. 

Refund of the Event fee

The event fee (if any) is fully refundable up until 14 days prior to the event, after which it is no longer refundable. Your event fee can be transferred to another person who will attend from the same Organisation up until 5 days before the event. To ask for a refund, or to transfer your event fee to a different attendee, please email our Admin Officer Maruschka at office@iglyo.com

Reimbursement for travel 

As an attendee to an IGLYO event, you are expected to book and pay for your travel to the event, but we will reimburse your travel costs up to 250€ or 300€ (depending on the event) after the event by bank transfer, on reception of the reimbursement form with all receipts and boarding passes, no later than 15 days after the event ends. 

In order to be reimbursed for your travel you must meet the following conditions

What can be reimbursed

What cannot be reimbursed

If the above criteria are not met, reimbursement may not be possible. If you book travel and are no longer able to attend, we will not be able to reimburse the travel expenses. We encourage you to consider refundable options where possible

For any questions, please contact our Admin Officer Maruschka at maruschka@iglyo.com.

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